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Consumer Corner

Your Guide to UPPCL Services

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👥 Consumer Services

Everything you need to know about our services and how to access them

⚡ Quick Services

📄

New Connection

Apply for a new electricity connection online

💰

Pay Bill Online

Quick and secure online bill payment

📊

View Bill

Check your current and past bills

⚠️

Report Fault

Report power outage or technical issues

🔄

Name Transfer

Transfer connection to another name

📞

Customer Care

24/7 support for queries and complaints

❓ Frequently Asked Questions

How can I apply for a new connection?

You can apply online through our portal or visit your nearest UPPCL office with required documents including ID proof, address proof, and property documents.

What are the payment options available?

We accept payments through online banking, UPI, credit/debit cards, NEFT/RTGS, and cash at authorized collection centers.

How do I report a power outage?

Call our helpline at 1912, use our mobile app, or report online through the consumer portal. Provide your consumer number for faster resolution.

What documents are needed for name transfer?

You need the sale deed or will, death certificate (if applicable), NOC from previous owner, ID proof and address proof of new owner, and the connection's last paid bill.

How can I check my electricity consumption?

Login to the consumer portal with your consumer number to view daily, monthly, and yearly consumption patterns and compare with previous periods.

📞 24/7 Helpline

1912

For complaints, queries, and emergencies

Response time: Within 24 hours for routine queries, immediate for emergencies

💻 Online Portal

consumer.uppcl.org

Access all services online